Hey there!
First off, I've been looking forward to this game since I finished the first season last year and am so excited to see what you have planned.
Now on to the issue I'm having - I'm using the app on a mac and I tried gettin the chapter 2 update, but it said there was no update. I saw the post you did about having to uninstall the game and reinstall it, so I tried that. Only problem I'm having now is that it right after it shows RinmaruGames on the loading screen it just sits there loading; the little hour glass in the corner just keeps spinning. I tried the fix the install through itch, uninstalled and reinstalled a couple times, but it doesn't seem to change anything. Not sure what to do next :(